We're Here to Help
Support & Resources
Our support team is available to assist you. Whether you need emergency help or have a general inquiry, we have the tools and resources to keep your business running.
Need Emergency Support?
Our support team is available Monday to Friday, 9 AM – 6 PM PST. For urgent issues, call us directly and we will prioritize your request.
How Can We Help?
Tech Bench provides the following tools and resources for new and existing clients
Existing Clients
Already a Tech Bench client? Access your support tools below.
New Clients
Interested in our services? Get in touch and let us know how we can help.
Remote Support
Our remote support tools allow our technicians to securely connect to your computer and resolve issues in real time. No need to bring your device in — we come to you, virtually.
How It Works
Call us or submit a support request to receive a session code.
Download and run our secure remote support tool using the code provided.
Our technician connects securely and resolves the issue live on your screen.
Helpful Resources
Tips and best practices to keep your systems secure and running smoothly
Cybersecurity Best Practices
Protect your business from phishing, ransomware, and other threats with our essential security guidelines.
Learn MoreData Backup Checklist
Ensure your critical data is backed up properly with our comprehensive backup strategy guide.
Learn MoreIT Maintenance Schedule
Keep your systems healthy with recommended maintenance intervals for hardware and software.
Learn MoreVisit Us
Drop by one of our offices for in-person support