Privacy Policy
Last updated: August 2023
Introduction
Tech Bench Solutions values your privacy. This privacy notice explains our online information practices and the choices you can make about the way your information is collected and used.
Information We Collect
We may collect the following types of information:
- Contact information: names, email addresses, mailing addresses, and phone numbers provided through our contact forms or service inquiries.
- Financial data: transmitted via secure SSL encryption. We do not store credit card information on our servers.
- Transactional information: records of your interactions and activities with our services.
- Technical data: IP addresses, timestamps, browser type, and referring domains collected automatically when you visit our site.
- Account credentials: membership information and user preferences if you create an account.
Cookies & Tracking
Our site uses cookies to improve your browsing experience. Cookies are small data files stored on your device. You can configure your browser to accept or reject cookies. We do not employ tracking devices for marketing purposes, though we may track referring domains and IP sources to understand traffic patterns.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Disclosure
We do not sell customer information to third parties. However, we reserve the right to disclose information when required by law, to protect our legal rights, to investigate fraud, or to ensure the safety of our users and the public.
Third-Party Links
Our website may contain links to third-party sites. Tech Bench Solutions is not responsible for the privacy practices or content of these external websites.
Data Security
We employ commercially reasonable safeguards to protect your information, including standard SSL protection for data transmission. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
In compliance with COPPA (Children's Online Privacy Protection Act), we do not knowingly collect personal information from persons under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
International Users
Information collected through our website may be stored, processed, and transmitted outside of Canada. By using our site, you consent to such transfer of information.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@techbench.net or call (604) 628-7073.